Volunteer Coordinator (VC) – Maternity Cover

Job role: Volunteer Coordinator (VC)

Contract: Fixed-term post for 12 months (maternity cover), with the potential to review on a more permanent contract one current VC is back from maternity leave.

Hours: Pro-rata for flexible 3 days a week (22.5 hrs)

Salary: £27,000-£35,000/p.a. (full-time equivalent) depending on experience/suitability

Location: Although flexible/remote working will be acceptable, reasonable proximity to London is an advantage to enable periodic visits to site-based operations

Application Deadline: 15th July 2022


Role Overview

This Volunteer Coordinator role is a London-based, part-time role, and is covering our current VC who is on maternity leave. Despite the projects being in London, much of the VC administrative work can be undertaken remotely which would enable candidates working from home. Occasional trips to London will be needed to visit projects and meet with volunteer teams.

This role is focussed at present on projects in the London Borough of Barking & Dagenham (LBBD) where we have been piloting our ‘Empty Spaces to Homes’ approach (see https://www.habitatforhumanity.org.uk/councils-our-work-in-gb/ and https://www.habitatforhumanity.org.uk/partners/the-coalition/). We envisage the successful person playing a key role in helping us roll out this approach into other boroughs across London. The reason this is an important role is that our grant comes from Corporate supporters who as part of their Corporate Social Responsibility (CSR) also volunteer on site with us.

Project PIPELINE Overview

We have a pipeline of 3 confirmed properties, all owned by LBBD, which are being converted into quality shared residential accommodation for young people leaving care from the Borough. The first of these is on site, due to complete by May 2022. The other two properties are agreed in principle; the second is being tendered, whilst the third is in detailed design stage. All three projects are in Dagenham, and this will be the primary location for the volunteering associated with the VC role over the next year. There are also other properties under discussion with LBBD.

Following this we can see the pipeline of this kind of project growing in East London and further afield. There is significant return on investment for the charity from this model and it will be a key linchpin in growing the project base for the ‘Empty Spaces to Homes’ programme.

We also raise funds for other community projects and oversee the management of volunteer workforces from Corporate supporters of HFHGB. This is another core part of the VC role. These projects are usually in London, and examples of this are Claudia Jones Organisation (http://claudiajones.org/) and Oasisplay in Kennington (https://oasisplay.org.uk/). Both these are projects where we are taking on enhancement of their facilities to enable them to better serve their beneficiaries.

Person Specification

The key character traits required include reliability, organised thinking, and good communications skills. It is desirable that the candidate has prior experience of coordinating volunteers and volunteering programmes. However, this is not essential and we will consider candidates with good transferable project management and administrative skills.

This opportunity will also best suit a person who cares about societies’ needs and understands the charitable purpose and ethos of Habitat for Humanity GB’s vision (see https://www.habitatforhumanity.org.uk/who-we-are/).

Equal Opportunities

We aim to be an equal opportunities employer and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.


Key Areas of Responsibility

Our VC who has gone on maternity leave has left comprehensive notes on how the day-to-day administrative tasks are untaken. However, main tasks you will be expected to carry out are:
  • Working closely with HFHGB Head of Corporate Partnerships in support of fundraising programme
  • Liaising with HFH construction team for volunteering date availability
  • Communicating with corporate partners to arrange volunteering dates
  • Liaising with charity partners to book in volunteering according to access and their availability
  •  Updating the site diary with provisional and confirmed bookings
  • Updating the site diary to reflect days that are not available for booking (for internal reasons).
  • Liaising with HFH Site Coordinator for risk assessments (when required) to send to the partner
  • Providing the corporate partners with necessary information for their volunteering date
  • Sending the construction team volunteer information for their corporate days on site
  • Tracking remaining volunteer days and invoicing/payments for HFH volunteering services
  • Updating the volunteering matrix
  • Processing volunteer registration forms
  • Managing volunteer feedback- follow up email



This will require experience in, and evidence of familiarity with:

  • Excellent communication and interpersonal skills
  • Software packages (e.g. Word, Excel, PPT etc.)
  • Handling multiple forms of communications with clients/customers
  • Working as part of a team and working to deadlines/set expectations
  • Attention to detail around written forms of communications
  • Good decision-making skills in relation to managing priorities
  • Regular structured reporting;
  • Basic understanding of construction site safety is an advantage but not essential
  • Experience of supervision of volunteers on construction site would be an advantage but not essential


Anticipated Hours and Attendance:
  • Can be flexible over 3-days per week during Monday – Friday: 22.5 hours per week in total
  • Occasional weekend working may be required, with time in lieu by prior agreement
  • Although flexible/remote working will be acceptable, reasonable proximity to London is an advantage to enable periodic visits to site-based operations
Fixed Contract and Benefits:
  • Salary £27,000-£35,000/p.a. (full-time equivalent) depending on experience/suitability
  • Pro-rata for flexible 3 days a week (22.5 hrs)
  • Fixed-term post for 12 months (maternity cover), with the potential to review on a more permanent contract one current VC is back from maternity leave.
  • Includes holiday (pro rata 25 days plus 3 office closed days at Christmas), and sick pay.
  • Stakeholder pension scheme with employer’s contribution.


Background and Aims of Habitat for Humanity

Our UK-based charity is part of the global charity Habitat for Humanity International (https://www.habitat.org/emea) which was founded in the US in the 1970’s. Our vision is a world where everyone has a safe and decent place to live, and a world where housing poverty and homelessness are eliminated. We believe that the home is a key catalyst in helping to permanently break the cycle of poverty.

To achieve our worldwide vision, we build homes, partnerships, communities and networks; since 1976, we have built more than 1.3 million homes and served over 29 million people.

In Great Britain, part of what we do is build and renovate properties to help alleviate housing poverty. We provide project management and construction expertise to ensure that vulnerable people living in the UK have a safe and decent place to call home.

To date in the South East, where Habitat for Humanity GB Homes currently operates, we have built 42 new homes and brought 37 back into use through refurbishment of empty spaces. We have delivered a total of 153 bedrooms. For the refurbished properties, the lease arrangement provides our housing partners with the ability to provide secure longer-term rented accommodation at Local Housing Allowance rents, making it affordable for someone on benefits or lower income. In addition, these properties are ideal as move-on homes from institutional care, meaning someone has a ‘stepping stone’ towards a more integrated and secure future and more stable home environment.

Website info on HFHGB Homes: https://www.habitatforhumanity.org.uk/our-work-in-gb/


How to Apply for the role of Volunteer Coordinator:

We require a current CV, along with a covering letter of max. 1 side of A4 explaining your suitability for the role.

All applications to be received by 15th July 2022.

Should you wish to discuss any aspect of this role prior to making a formal application, please contact:

Swati Vijaywargiya (Habitat for Humanity GB) SVijaywargiya@habitatforhumanity.org.uk / 01753 313537