You deserve to know how we use your details and why. Depending on how you interact with us, the way…
You deserve to know how we use your details and why. Depending on how you interact with us, the way in which we “process” your information will vary. Some of this is required, i.e. donations and gift aid, and some is optional, i.e. direct marketing.
From 25 May 2018, you will not receive direct marketing materials from us unless you have opted in, or you are a supporter of our work and we therefore believe we have a legitimate interest in contacting you.
Occasionally we will seek to better understand our supporters and how we can best serve you. To do this, we might analyse the data you have provided to us to create a picture of trends and interests that can better inform our communications. This may include postcode analysis, as well as analysis of areas of our work you are most interested in, your feedback and comments, responsiveness to our communications, etc. However, any data used in this way will be anonymised for these processes and we will not add any data that you have not provided us to your record (this is also known as datamatching or telematching).
When we receive large donations we may do additional research to ensure that the source of the money is aligned to our values as an organisation.
If you make a donation
When you make a donation to Habitat for Humanity Great Britain we will collect your details so that we can process the payment, claim gift aid (if applicable) and thank you for your gift.
We will retain your details in our secure database in order to meet our legal and financial obligations, and to provide you with further information about our work, based on your consent or our belief that you would like to receive updates about our work and further opportunities to support it. This information will not be made available to anyone outside of Habitat for Humanity.
If you volunteer with us
If you are participating in an international volunteering trip we will require some personal information from you. This information will be shared with our carefully selected and monitored Team Leaders, who are volunteers, and Habitat for Humanity staff based in the destination country. This is for the sole purpose of managing the build and ensuring we can keep you healthy and safe whilst under our care.
After the completion of the build volunteers will not retain your personal details. Habitat for Humanity Great Britain will securely retain your details for as long as necessary in order to meet legal and health and safety obligations.
If you are participating in a challenge event for us
We work with Run for Charity to offer discounted ballots to UK and international challenge events. When you register with us we will share you details with Run for Charity who will work directly with the organisers of your chosen challenge event to ensure you can successfully participate and to ensure your health and safety. We will contact you in the run up to the event with regard to fundraising and training. Run for Charity and the event organisers will also contact you directly with race day details and other important information.
For our signature event, Hope Challenge, we will share your registration details with the organisers, Across the Divide, in order to ensure our health and safety obligations throughout the event. Habitat for Humanity Great Britain will retain your details for as long as necessary in our secure database so we can meet our legal and our health and safety obligations.
If you are receiving updates on our work
You are making an impact on the global housing crisis and we want to let you know about it. We provide these updates by sending direct marketing materials through the post and by email. These updates include:
• Newsletters and Appeals,
• Volunteering and Event Updates, and
• Campaign and Advocacy Updates.
You can choose what you receive from us and how you receive it. And you can always change your mind.
Suppliers we work with
We have limited resources, so we work with external suppliers to help us communicate with you.
We use carefully selected suppliers to help us deliver our mailings. We will keep your information safe and only use your details to contact you in the ways you’ve agreed to.
When necessary, we may share data with our carefully regulated and monitored external suppliers, for processing purposes or to help us improve our communications with our supporters. We will ensure their use of the data is in line with our own data protection policies and not kept or used by them for any other purposes.
We will only work with professional organisations that we have vetted and ensured meet our data protection standards. You have the right to view, request and delete your personal data held by any of our suppliers.