It is because of supporters like you that Habitat for Humanity Great Britain can work towards our vision of a world where everyone has a safe place to call home.
We truly value your support and the impact it has on families around the world. Whether you volunteer, advocate, fundraise, or donate, you are making a huge difference. Therefore, we promise to treat you with respect and honesty.
Communicating with you
We like to keep our supporters informed about our latest activities and accomplishments.
We promise to be clear about how we will communicate with you. If you do not want to be contacted, or prefer not to be contacted in certain ways, we will honour that.
You can update your preferences with us at any time on our website or by calling our supporter services team at 01753 313539.
Fundraising
Fundraising is central to achieving our goal to provide affordable shelter around the world.
We review our fundraising practices on an ongoing basis to ensure they are appropriate and transparent. We will aim to work above and beyond the standards set out by regulatory bodies.
Your donation
We are happy to answer questions you may have about how your donation is spent. If you wish to designate your gift to a location or programme, we will do our utmost to honour that request. If it is not possible to designate your gift in the manner requested, we will let you know why and work with you to redirect your gift.
Donations made in support of volunteers who are participating in challenge events or international builds are made directly to Habitat for Humanity and not the individual participating. In the unlikely event that a Build or challenge has to be cancelled, we regret that we cannot offer refunds on donations. Your donation will be used to help families around the world.
Accountability and Complaints
We reserve the right to amend this privacy statement so please periodically visit our privacy policy in order to keep up to date with any changes.
You are welcome to request a copy we hold of any personal information relating to you or to make a complaint if you are unhappy with anything we have done while communicating with you. Additionally, we are always happy to receive questions and feedback about our privacy policy.
You can write to us at Habitat for Humanity Great Britain, 268 Bath Rd, Slough SL1 4DX or hello@habitatforhumanity.org.uk
We will respond promptly to your questions and complaints.
You can also make a complaint through the Fundraising Regulator or the ICO.
