ReStore Assistant Manager
Department: ReStore Romford
Hours: Flexible – 21 hours per week over 3 varying days between Monday to Sunday
Salary: £12.71 per hour
Location: ReStore, Romford
Post: Fixed term until May 2027
Our Assistant Managers (ASM’s) play a vital role in supporting Habitat GB’s management team with the day-to-day running and overall success of our shops. Acting as a key link between staff, volunteers, and management, ASM’s help ensure the store operates efficiently, delivers excellent customer service, and meets sales and operational targets.
This is a hands-on role that involves overseeing shop floor activity, supporting and motivating volunteers and staff, maintaining high standards of merchandising and presentation, and ensuring a safe, welcoming environment for customers and donors. ASM’s help drive sales performance while promoting our mission, values, and commitment to sustainability.
1-2 years of customer service experience with an understanding of good customer service skills.
Proficient in technology (including Microsoft Outlook/Teams), retail management systems, and social media for marketing.
Previous experience leading people or managing a retail operation is preferred and/or a willingness to learn.
Ability to perform heavy lifting (up to 30 pounds) and walk, stand, sit, and stair climb on a frequent basis.
Commitment to our values & behaviours.
Enthusiastic and committed to achieving shop targets and KPI’s.
Flexible and adaptable approach.
Ability to work as a team and on your own initiative.
Able to build good working relationships.
Ability to work within Habitat GB’s policies and procedures.
Good communication skills.
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you will also be required to agree to a basic DBS check.
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want ReStore to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Applicants must have the right to work in UK throughout the duration of their employment with Habitat for Humanity GTA. Proof of eligibility will be required.
Have any questions?
Get in touch.